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Author | SHA1 | Date |
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Egor Savkin | f087a00cee | |
Sébastien Bourdeauducq | f69102fa0e | |
Egor Savkin | 0d978c1e22 | |
Sébastien Bourdeauducq | 76bc87ce5c | |
Sébastien Bourdeauducq | 3987343e16 | |
Sébastien Bourdeauducq | 8a12d35c06 | |
Sébastien Bourdeauducq | d2ae816cb0 |
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@ -33,6 +33,7 @@ Typical countries where this situation happens and suitable distributor contacts
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* China (mainland): kitty-zheng@kehua-trade.com
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* Japan: hishida@symphotony.com or h_yamamoto@autex-inc.co.jp
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* India: sale.sannidhi@gmail.com
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* Thailand: info@irct.co.th or thayika@ryts-instruments.co.th
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You are responsible for paying distributor fees and we do not grant discounts on the basis of requiring a distributor. On our side, we do not mandate the use of any distributor and we can ship directly to you or via another distributor of your choosing not listed here. Generally, you may solve the import problems created by customs and other bureaucracy in any way that you deem acceptable.
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@ -52,7 +53,25 @@ M-Labs offers discounts in the following cases:
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* Advanced hobbyist and amateur use. Please describe your project when applying for the discount and provide supporting evidence (e.g. publications of past projects, personal website, copy of amateur radio license, ...).
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We reserve the right of final decision regarding discount eligibility and amount.
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##### I am on a really tight budget, what can I do?
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You can build a useful ARTIQ system and spend very little money by running the open-source code on mass-produced low-cost electronics that were not made for this purpose. For example, in theory the [Colorlight-75E](https://hackaday.com/2020/01/24/new-part-day-led-driver-is-fpga-dev-board-in-disguise/) and [EBAZ4205](https://github.com/xjtuecho/EBAZ4205) can be used as core devices, and the Taobao shop [ZONRI](https://world.taobao.com/dianpu/73267337.htm) sells many inexpensive boards that can be useful as I/O peripherals such as DDS and data converters.
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This is not a turn-key solution; experience with electronics, FPGA, and software development is required, and you will have to spend some time studying the code, porting it to these boards, writing drivers, and building hardware adapters.
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See also [193THz.com](https://193THz.com) for ideas about low-cost homebrew laser systems.
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##### Do you have a warranty?
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For most products, we offer a 1-year warranty against manufacturing defects.
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##### What should I do if I need technical support, or there is a problem with my order?
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Please contact us at helpdesk@m-labs.hk.
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If you have contacted the helpdesk and your issue cannot be satisfactorily resolved, then contact sb@m-labs.hk or text +852 65873703. Mention your helpdesk ticket number.
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##### What are your payment terms?
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For most established institutions (determined at our discretion), we offer Net 15 and Net 30 terms after delivery. Please enquire from your institutional email address to help us determine your eligibility for these terms.
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@ -73,6 +92,20 @@ Yes, however processing credit cards is expensive and you need to cover the cost
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Exclusivity is subject to contractual minimum order volumes determined at our discretion, but generally exceeding USD 300,000.00 per year for most countries.
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##### What is m-labs-intl.com?
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[m-labs-intl.com](https://m-labs-intl.com) is a mirror site operated by us and hosted in the USA by Hetzner. It is useful in situations where your institution or local authorities block access to Hong Kong websites (.hk domains and/or Hong Kong IP addresses). To our knowledge, no internet blocking is done on the Hong Kong side other than through ISP DNS resolvers, which we do not use and which does not affect your access to our website.
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Some features are currently not available on the mirror site, and you may use a VPN or another circumvention measure of your choice to access these as required.
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##### Why are you ignoring my emails?
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If you are using the email server of a large institution, be aware that some may silently drop emails sent to .hk email addresses and/or to servers located in Hong Kong.
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Try sending your message from your personal address (for example Gmail, Outlook and Yahoo do not block our email system), or to the same email address at the m-labs-intl.com domain (for example, sales@m-labs-intl.com or sb@m-labs-intl.com).
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Alternatively, you may use our [contact phone numbers](../office/), which are also registered with several popular messaging apps.
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##### We are a recruitment firm. Can we help you find talent?
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No.
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@ -270,6 +270,7 @@ The 4624 AWG "Phaser" is a quad channel 1.25 GS/s RF generator card with dual IQ
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- 2x 1.25 GS/s IQ upconverters.
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- dual IQ mixer + 0.3 GHz to 4.8 GHz VCO + PLL.
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- up to 16 dynamic tones per channel using <a href="https://github.com/quartiq/miqro-sim" target="_blank" rel="noopener noreferrer">MIQRO gateware</a> (available separately from QUARTIQ).
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- 31.5 dB range digital step attenuator (similar to Urukul).
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- 2 channels of 5 MS/s ADC (similar to Sampler).
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- Artix-7 FPGA.
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@ -553,6 +553,7 @@ const useCart = ((set, get) => ({
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delCrate: (id) => {
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get()._delCrate(id);
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get().fillOrderExtData();
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get()._updateTotalOrderPrice();
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},
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addCardFromCatalog: (crate_to, index_from, index_to, just_mounted) => {
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@ -594,6 +595,7 @@ const useCart = ((set, get) => ({
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clearCrate: (id) => {
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get()._clearCrate(id);
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get().fillWarnings(id);
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get()._updateTotalOrderPrice();
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},
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updateOptions: (crate_id, index, new_options) => {
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@ -751,6 +751,7 @@ const shop_data = {
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specs: [
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'2x 1.25 GS/s IQ upconverters.',
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'dual IQ mixer + 0.3 GHz to 4.8 GHz VCO + PLL.',
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'up to 16 dynamic tones using MIQRO gateware (available separately from QUARTIQ).',
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'31.5 dB range digital step attenuator (similar to Urukul).',
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'2 channels of 5 MS/s ADC (similar to Sampler).',
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'Artix-7 FPGA.',
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@ -926,6 +927,27 @@ const shop_data = {
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idc: 1
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}
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},
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'idc-mcx-adapter': {
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id: 'idc-mcx-adapter',
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name: 'MCX-IDC',
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name_number: '5538',
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name_codename: '',
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price: 320,
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image: '/images/shop/graphic-03_MCX-IDC32.svg',
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specs: [
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'Breaks out analog signals from Zotino or HD68-IDC to MCX connectors.',
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'Each card provides 32 channels.',
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],
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size: 'big',
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type: 'idc-bnc',
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warnings: [
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"no_idc_source"
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],
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consumes: {
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hp: 8,
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idc: 4
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}
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},
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'hd68-idc-adapter': {
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id:'hd68-idc-adapter',
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name: 'HD68-IDC',
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@ -1394,6 +1416,7 @@ const shop_data = {
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itemIds: [
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'idc-bnc-adapter',
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'idc-sma-adapter',
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'idc-mcx-adapter',
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'hd68-idc-adapter',
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'vhdcicarrier']},
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{ name: 'Servos',
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