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update FAQ

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Sébastien Bourdeauducq 2024-10-02 13:56:35 +08:00
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content/about-us/faq.md
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@ -33,6 +33,7 @@ Typical countries where this situation happens and suitable distributor contacts
* China (mainland): kitty-zheng@kehua-trade.com * China (mainland): kitty-zheng@kehua-trade.com
* Japan: hishida@symphotony.com or h_yamamoto@autex-inc.co.jp * Japan: hishida@symphotony.com or h_yamamoto@autex-inc.co.jp
* India: sale.sannidhi@gmail.com * India: sale.sannidhi@gmail.com
* Thailand: info@irct.co.th or thayika@ryts-instruments.co.th
You are responsible for paying distributor fees and we do not grant discounts on the basis of requiring a distributor. On our side, we do not mandate the use of any distributor and we can ship directly to you or via another distributor of your choosing not listed here. Generally, you may solve the import problems created by customs and other bureaucracy in any way that you deem acceptable. You are responsible for paying distributor fees and we do not grant discounts on the basis of requiring a distributor. On our side, we do not mandate the use of any distributor and we can ship directly to you or via another distributor of your choosing not listed here. Generally, you may solve the import problems created by customs and other bureaucracy in any way that you deem acceptable.
@ -59,6 +60,8 @@ You can build a useful ARTIQ system and spend very little money by running the o
This is not a turn-key solution; experience with electronics, FPGA, and software development is required, and you will have to spend some time studying the code, porting it to these boards, writing drivers, and building hardware adapters. This is not a turn-key solution; experience with electronics, FPGA, and software development is required, and you will have to spend some time studying the code, porting it to these boards, writing drivers, and building hardware adapters.
See also [193THz.com](https://193THz.com) for ideas about low-cost homebrew laser systems.
##### Do you have a warranty? ##### Do you have a warranty?
For most products, we offer a 1-year warranty against manufacturing defects. For most products, we offer a 1-year warranty against manufacturing defects.